If you’ve encountered a payment loop or duplicate charge, follow these steps to resolve it:
🔹 Check Your Bank Statement – Sometimes, pending transactions may appear as duplicates. If you see multiple charges, please wait for 1-2 business days to ensure they are not just temporary holds.
🔹 Clear Your Browser Cache – Sometimes, a browser issue can cause payment loops. Try clearing your cache or using a different browser or device to complete your transaction.
🔹 Contact Us for Assistance – If the issue persists, please reach out to us, and we’ll work to resolve it promptly. We’re happy to help and will address this as quickly as possible! 😊
How to Contact Us:
📩 Submit a Ticket: https://longevitynutritionals.zendesk.com/hc/en-us/requests/new
📞 Call or Text: +1 888-884-9895 (Toll-free in the USA and Canada)
💬 Live Chat: Available Monday to Sunday, 9 AM – 10 PM PST